Troubleshooting
- Which Jimdo product am I using? Creator or Website Builder
- Why your email is not working after DNS changes
- Not receiving system emails like password reset or verification emails? Troubleshooting guide
- Is it a bug? Self check before contacting support
- ERR_SSL_VERSION_OR_CIPHER_MISMATCH — what this error means and how to fix it
- Why is my website offline? How to find out and get it back
- Not receiving emails from Jimdo or from other senders
- How to find your Auth / EPP / AuthInfo code for transferring your domain to Jimdo
- Help with setting up a CNAME forwarding
- Help with setting up a nameserver redirect
- Website not working properly or not displaying correctly
- Creating Screenshots and Identifying your System Information
- What are the system requirements?
- How do I empty the browser cache?
- Are there currently problems accessing Jimdo?
- Why isn’t the menu showing up?
- Why am I seeing a HTTPS error message?
- Why won’t my iPhone show my Jimdo Creator website?