Add DKIM Records for Your Domain

To ensure your emails are recognized as trustworthy and don’t end up in the spam folder, you can set up DKIM records for your domain. This verifies that emails actually come from you or your email service.

What is DKIM?

DKIM (DomainKeys Identified Mail) is an email security standard that ensures your emails are digitally signed. This signature is stored using a special entry (DKIM record) in your domain’s DNS settings.

How to Add DKIM Records in Jimdo Creator

  1. Log in to your Jimdo account and select the desired website.
  2. Click Edit Website to enter edit mode for your Creator website.
  3. In the menu, go to Domains and Emails.
  4. Select the domain for which you want to add the DKIM record.
  5. Scroll to the DKIM Record section.
  6. Choose whether you want to create a TXT or CNAME record. The type of record depends on the requirements of your email provider.
  7. Enter the following information provided by your email provider:
    • Selector (Domain Key): for example default._domainkey
    • Record Value: The complete key or target value specified by your provider
  8. Once you’ve filled in both fields, the Save button will appear. Click this button to save the record.
      

Notes on Input and Management

  • If you want to delete a record, simply clear both fields and save again. The record will be removed.
  • Once a record is saved, another input field will automatically appear. This allows you to add multiple DKIM records if needed.

 

Important: Changes to DNS records may take up to 24 hours to become active worldwide.
Make sure to enter the data exactly as provided by your email provider.

Good to know: limits, SPF and DMARC

DKIM entries: you can add up to 4 DKIM records under Domains and Emails. The fields accept DKIM records only.

Other TXT records: if a tool asks you to add a different TXT record (for example a verification record), you can't add it yourself, but our team can. Please contact our Support team.

DMARC: your Jimdo domain already has a valid DMARC policy. A reporting address (rua tag) can't be added. If a tool such as Brevo shows a "missing DMARC" warning, try ignoring it, sending usually works.

SPF: the SPF record is set automatically and can't be edited. It covers Jimdo's email services and Google Workspace or Microsoft 365 when active. Other providers can't be added.

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