Add a contact form to your Jimdo Creator website to give visitors the chance to contact you.
Adding a form
- Log in to your Jimdo account and choose the desired website
- Click Edit to enter your Jimdo Creator website’s edit mode
- Go to the page that you’d like to add the contact form to
- Click on Add Element > More Elements and Add-ons and choose the Form Element
Personalizing your form
The standard form has the fields Name, Email and Message. You can add in other fields by clicking on the button Add Element in the form.
The fields all have different functions and can make sure that what’s entered is in the right format. For example: Your visitors will get an error message if they enter an email address without an @.
Text regarding Privacy Policy
The sentence 'The Privacy Policy applies' can be changed using the menu. Open the menu, go to Settings > Privacy and Security and put your text in the field underneath Privacy Policy for forms.
Changing the settings
You’ll find the form settings at the bottom of the element. Here, you can choose the email address that the messages will be sent to, as well as activate the CAPTCHA (spam filter) and confirmation message.
Important: Sensitive or confidential information
At Jimdo, we prioritize the highest standards of security and data protection for personal data. However, please note that the contact forms and related features in Jimdo Creator are not specifically designed to meet the professional secrecy obligations required in certain regulated professions – such as those of lawyers, doctors, or others bound by legal confidentiality duties.
If your business involves processing sensitive or confidential information, you should be aware that the confidentiality of messages submitted via contact forms cannot be fully guaranteed. The use of such forms is at your own risk, and Jimdo cannot accept liability for any resulting breaches of professional confidentiality. As the website operator, you are responsible for ensuring that your use of contact forms complies with all applicable professional and legal requirements.
We advise considering including a disclaimer in your contact form to inform visitors of these limitations. This can help clarify that the form may not offer the level of protection required for strictly confidential communication and that any data submitted is done so at the visitor’s own risk. You should also reference your own privacy policy to provide transparency on how personal data is handled.
Please note that this is not legal advice. Whether such a disclaimer is appropriate depends on the nature of your business and the way you use your contact form. If you are subject to specific confidentiality or legal obligations, you should consult a legal professional to ensure compliance.
If you have any questions or need more information about Jimdo's data protection practices, you can find all relevant resources in our help center.
Troubleshooting
Find the proper advice in our troubleshooting guide if there are any problems with your contact form.